Creditor takes money from your bank account (2024)

If your creditor has taken court action against you for a debt, they may have got a county court judgment (CCJ) or other court order against you. A court order means you have to pay the money back, either in instalments or in full by a certain date.

If you don’t keep to the terms of a court order, your creditor has a number of different options to try and get their money back.

If your creditor thinks that you have the money to pay them and are holding it back, or are due to be paid some money which would cover the debt, they can apply for another court order. This is called a third party debt order. A third party debt order allows your creditor to take the money you owe them directly from whoever has the money.

Usually it is your bank or building society that is holding your money for you. However, if you are due to get a lump sum such as a redundancy settlement, an inheritance or insurance policy payout, your creditor could get your employer, solicitor or insurance company to pay the money to them instead of you.

If you’re aged 55 or over, your creditor might be able to get a third party debt order against your workplace or personal pension. This means the court could order you to withdraw money from your pension to pay your creditor.

Your creditor can only take enough money to clear your debt.

This page tells you what to do if your creditor tries to get a third party debt order against you, including how to try and stop the order and what to do if your bank account is frozen and you're left with no money.

The kinds of debts that may end up with your creditor trying to get a third party debt order include money owed on personal loans, credit cards, overdrafts or hire purchase agreements.

The Child Maintenance Service can also take money from your bank account for child maintenance arrears. This is called a deduction order. They don’t need to go to court to get a deduction order.

More about deduction orders for child maintenance arrears.

A third party debt order is different from an attachment of earnings order, where your creditor gets a court order to take money from your wages.

For more information on when your creditor can apply for an attachment of earnings order, see Creditor takes money from your wages.

For more information on other types of action your creditor can take to get their money back, see Further help.

How does your creditor apply for a third party debt order

To find out if you've got savings or are expecting a pay out, your creditor can get details of your bank accounts and other financial circ*mstances. To do this they can apply to the court for an order to obtain information. You’ll have to go to court to give this information on oath.

If you're working, your creditor may also want to know when your payday is. This is so they can time a third party order to arrive at the bank on the day when your wages are paid in and you're likely to have more money to pay them.

There’s nothing to stop you withdrawing money from your bank or savings account if you think the creditor is going to apply for a third party debt order. But you may not know about the order until after it has been made.

For more information about how your creditor can get details of your finances, see How a creditor can get information about your finances.

Freezing your bank account

If your creditor wants to get a third party debt order, they will first apply for a temporary order called an interim third party debt order. This order tells your bank or building society to freeze your account. At this point, your account will be frozen but no money will be paid to your creditor until the judge has decided what to do at the final hearing. The final hearing should take place at least 28 days after the interim order is made.

Your creditor doesn’t have to provide specific bank account details to apply for an interim third party debt order but they must have a good reason for thinking you have an account with that bank.

If you've already written cheques or had a standing order or direct debit paid to your creditor, this could be enough evidence for them to apply for the order.

Once an interim order has been made, the court will send a copy to your creditor and your bank or building society. They get a copy seven days before it’s sent to you. This is so you don’t take any money from the account beforehand.

The bank will then freeze your account, up to the amount you owe to the creditor. They may charge you a fee for doing this

An interim third party debt order can cause you lots of problems. Once it's made, you won't be able to get to the money in your account. This may mean you can't pay essential bills, other debts, or even manage day to day living expenses.

If the order will leave you with no money at all and this causes you hardship, you may be able to apply to court for help.

If you get notice of an interim third party debt order, you canphone our debt helpline on0800 240 4420.We can usually help between 9am and 8pm, Monday to Friday. Calls cost the same as calls to landline numbers.

You can also get help bycontacting your nearest Citizens Advice.

If freezing your money causes you hardship

If your money has been frozen, this may cause you hardship because you can’t meet day-to-day living expenses. If you're in this situation, you can make an application to court for a hardship payment order.

Make the application on court form N244. You can download the form from the Ministry of Justice website at: www.justice.gov.uk.

When you’ve filled it in, take the form to court yourself with written evidence of your hardship. This evidence can include:

If other people in your family will be affected because your money is frozen, for example children or an older person living with you, explain on the form how they will be affected. This will help the court to make a fair decision about your situation.

Usually, you have to pay for this application. However, you might not have to pay the fee at all or it could be reduced because your money has been frozen. Ask the court about this when you take the form in.

A judge will deal with your case on the same day you take the application form in. They can make a hardship payment order which orders the bank to release a certain amount of money to you or to someone else, such as your partner. The order will be faxed to the bank and copies will be sent to your creditor.

Your money won’t actually be taken away if the court makes an interim order. There needs to be a final order for this. For an interim order to be made into a final order, there will be a court hearing. You will be told when the hearing is.

Can you stop the final third party debt order from being made

An interim third party debt order will be made final unless you can show there are good reasons for it not to be made.

You may have good reasons to argue that the order should not be made final. For example, you may be able to argue that:

  • your money is in a joint account and the other account holder does not owe the debt

  • the debt is for a small amount. You can argue that a third party order is too serious a step and the debt could be paid off quickly by instalments. A judge can refuse to make a third party debt order final if they consider that the sum owed is too small to justify it

  • making the order will cause a lot of hardship to you or your family

  • your account is overdrawn

  • the money in your account belongs to someone else

  • your money is in a building society or credit union account and you'd be left with less than £1 if the debt were paid. This doesn't apply to other bank accounts.

There are other legal reasons that you might be able to use to argue against an interim order being made final. It's always a good idea to get help from an experienced adviser if your creditor applies for a third party debt order.

You can get help with arguing against a final third party debt order by phoning our debt helpline on0800 240 4420.We can usually help between 9am and 8pm, Monday to Friday. Calls cost the same as calls to landline numbers.

You can also get help bycontacting your nearest Citizens Advice.

What happens if the third party debt order is made final

If the third party debt order is made final and the money is being taken from your bank account, the bank has to pay your creditor either:

  • the amount in your bank account at the date of the interim order or

  • enough to pay the balance owing on the county court judgment or other court order.

The third party debt order can only affect money actually in your bank account at the date when your bank received a copy of the interim order. It doesn’t freeze money paid in at a later date.

If your account is overdrawn on the day the third party order is sent to your bank, your creditor won't get their money as there won't be enough funds to pay the debt. If money is paid into your account after this date, it can't be used to pay off your debt.

Further help

  • Creditor takes you to court for debt

  • Changing a court order for debt

  • Bailiffs

  • Creditor takes money from your wages

  • Charging orders

  • How a creditor can get information about your finances

  • Budgeting

  • Help with debt

  • Child maintenance enforcement - deductions from your bank account.

Creditor takes money from your bank account (2024)

FAQs

Can a creditor just take money out of your account? ›

Can a debt collector access my bank account? Yes, a debt collector can take money that you owe them directly from your bank account, but they have to win a lawsuit first. This is known as garnishing. The debt collector would warn you before they begin a lawsuit.

How much money can a creditor take from your bank account? ›

Creditors are limited to garnishing 25% of your disposable income limit for most wage garnishments. But there are no such limitations with bank accounts. But, there are some exemptions for bank accounts that are better than the 25% rule allowed for wages. This article will discuss the defenses to a bank account levy.

Can a debt collector take money from my bank account without authorization? ›

Debt collectors can ONLY withdraw funds from your bank account with YOUR permission. That permission often comes in the form of authorization for the creditor to complete automatic withdrawals from your bank account.

How to stop creditors from taking money from your bank account? ›

Call and write your bank or credit union

Next, call your bank or credit union and say you have revoked authorization for the company to take automatic payments from your account. Customer service should be able to help you, and your bank or credit union might have a form for this online.

How do I protect my bank account from a judgement? ›

Best Protection: Asset Protection Trust

Another option to protect your bank account from creditors is setting up a trust. There are a lot of different kinds of trusts out there, with the main categories being revocable and irrevocable.

What type of bank account cannot be garnished? ›

Some sources of income are considered protected in account garnishment, including: Social Security, and other government benefits or payments. Funds received for child support or alimony (spousal support) Workers' compensation payments.

What money is protected from creditors? ›

Certain federal benefits, such as social security benefits and veterans' benefits, cannot be garnished. Generally, real estate and other forms of property are protected when a creditor is implementing the wage garnishment collection tool.

What are three things that a debt collection agency cannot do? ›

Debt collectors cannot harass or abuse you. They cannot swear, threaten to illegally harm you or your property, threaten you with illegal actions, or falsely threaten you with actions they do not intend to take.

What states protect bank accounts from creditors? ›

What States Prohibit Bank Garnishment? Bank garnishment is legal in all 50 states. However, four states prohibit wage garnishment for consumer debts. According to Debt.org, those states are Texas, South Carolina, Pennsylvania, and North Carolina.

Can debt collectors see your bank account balance? ›

Collection agencies can access your bank account, but only after a court judgment. A judgment, which typically follows a lawsuit, may permit a bank account or wage garnishment, meaning the collector can take money directly out of your account or from your wages to pay off your debt.

What if credit card company took money from my bank account without permission? ›

At the latest, you must notify your bank within 60 days after your bank or credit union sends your statement showing the unauthorized transaction. If you wait longer, you could have to pay the full amount of any transactions that occurred after the 60-day period and before you notify your bank.

Can a creditor freeze my bank account without notifying me? ›

A judgment creditor does not have to give you specific notice before freezing your bank account. However, a creditor or debt collector is required to notify you (1) that it has filed a lawsuit against you; and (2) that it has obtained a judgment against you.

Can a creditor take all the money in your bank account? ›

In some cases, they may take legal action and request a bank levy. This may freeze your bank account and give creditors the right to take the funds directly from it. You won't be able to access the money in your account until the debt is paid.

Can I open another bank account if mine was levied? ›

The safest thing to do is to open a new account with a different bank, one with which you have not done business before. Go down the street with your money and do business there. Opening an account with the same bank right after a levy is very risky.

How to get rid of debt collectors without paying? ›

You can sue the debt collector for violating the FDCPA. If you sue under the FDCPA and win, the debt collector must generally pay your attorney's fees and may also have to pay you damages. If you're having trouble with debt collection, you can submit a complaint with the CFPB.

Can debt collectors just take your money? ›

Debt collectors can only take money from your paycheck, bank account, or benefits—which is called garnishment—if they have already sued you and a court entered a judgment against you for the amount of money you owe.

Can a company take money out of your account without permission? ›

Unauthorized Direct Debits: If you have provided your bank account details to a company or individual, they may initiate direct debits without your explicit permission. While this practice is illegal, it can occur if the recipient abuses their access to your account information.

Can money be taken from my bank account without permission? ›

It is rare, but any money paid into your accounts can be taken if you are behind on: Loans payments. Credit cards payments. Overdrafts.

Can my company take money out of my account? ›

Legally, an employer can only reverse a direct deposit under specific conditions and within a short timeframe. After the reversal window, an employer cannot take money from your account without your explicit consent. In most instances, the employer will inform the employee of the mistake and the upcoming reversal.

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