Cash App Support (2024)

FAQs

Cash App Support? ›

If you need more information about our error-resolution procedures, call us at 1-800-969-1940, please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, social security number or full debit card number.

How do I call Cash Support on the phone? You can reach Cash Support by calling 1 (800) 969-1940. We're here to help every day from 9 AM to 7 PM ET.

If you're scammed, promptly report the issue to Cash app, providing details and any evidence you have 1-866-554-3941. They'll search and may refund the money if they determine it was a fraudulent transaction.

If you need more information about our error-resolution procedures, call us at 1-800-969-1940, please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, social security number or full debit card number.

You may also reach Cash App's support team at 1 (800) 969-1940. Q: Is it safe to send money to people I don't know? A: Only send payments to people who you trust.

Sending and receiving money is totally free and fast, and most payments are deposited directly to your bank account in minutes.

Understanding these limits is crucial for users who need to make larger transactions, whether it's sending money to friends, paying for services, or transferring funds to another account. By default, Cash App allows users to send up to $250 within any seven days and receive up to $1,000 within any 30 days.

Cash App can't cancel or refund a payment after it has been completed. If you sent money to the wrong account, ask the recipient for a refund: Tap the Activity tab on your Cash App home screen. Select the payment in question and tap Completed.

Once you've deleted your Cash App account, you can't recover it – but you always have the option of creating a new account using the same bank account, phone number, and email address. This, however, won't restore the payment history of your previously deleted Cash app account.

Why is Cash App closing accounts? ›

Cash App can close your account if there is suspicious activity. This can include frequent transactions in a short period, large transfers made at frequent intervals, or any unusual patterns that require an investigation. Cash App accounts can also be closed for illegal activities such as gambling.

You can choose to hide your name within the app, providing an additional layer of privacy. Transaction Visibility: While Cash App transactions are visible only to the sender and recipient, they are not completely anonymous.

Since Cash App cannot guarantee a refund in the event that you do not receive what you pay for, it's safer to send money over Cash App once you meet the buyer in person when receiving the goods. Scammers often promise a good or service without ever providing proof that it actually exists.

The complete investigation may take up to 45 days. When it concludes, we will notify you of the result via email and a notification in your app.

If you have trouble with the form, you can call our Support team at 1 (800) 969-1940 and we can help you complete it over the phone. Once you submit the form, our team will follow up on your claim via email.

Can I message anyone on Cash App? Yes, Cash App allows users to message anyone within the platform, providing a convenient way to communicate.

Sending and receiving money is totally free and fast, and most payments are deposited directly to your bank account in minutes.

The first thing you should do when trying to withdraw money from a locked Cash App account is contact customer support. They may be able to assist you in unlocking the account or provide alternative solutions for accessing your funds.