What's the difference between a credit counselor and a debt settlement or debt relief company? | Consumer Financial Protection Bureau (2024)

Credit counseling services to help you deal with debt are different from debt settlement or debt relief companies in a number of important ways.

Credit counseling services that assist with debt:

  • Usually non-profit organizations
  • Advise you on managing your money and debts and help you budget your payments
  • Reach agreed upon payment plans or agreements with your creditors to ensure that the creditors will not pursue collection efforts or charge late fees while on the plan
  • Usually do not negotiate any reduction in the amounts you owe - instead, they can lower your overall monthly payment
  • Do not advise you to stop paying your debt, but may help negotiate your monthly payments
  • Payment plans do not usually have tax implications

Debt settlement companies:

  • Usually are for-profit companies that charge a fee for their services. Generally, these companies cannot charge you until after they perform services
  • Offer to arrange settlements of your debts with creditors or debt collectors
  • Often have no up-front agreements with creditors. Some creditors will not negotiate with debt settlement companies
  • Typically offer to pay off your debts with a lump sum payment that you save up in an independent account that you control
  • Usually advise that you stop paying your creditors until a debt settlement is negotiated with creditors, which may damage your credit and result in your being sued
  • Debt settlement may involve debt forgiveness, which may have tax implications

Credit counseling

Credit counseling organizationsare usually non-profit organizations that advise you on managing your money and debts. They usually offer free educational materials and workshops. An initial counseling session typically lasts an hour, with an offer of follow-up sessions.

Note:Credit counselors may help you organize a "debt management plan" for all your debts. Under a debt management plan you make a single payment to the credit counseling organization each month or pay period. The credit counseling organization then makes monthly payments to your creditors.

Under debt management plans credit counselors usually do not negotiate any reduction in the amounts you owe - instead, they can lower your overall monthly payment. They may do so by getting the creditor to increase the time period over which you can repay a loan. They may also get creditors to lower the interest rates. Although most credit counseling organizations are non-profits, they may charge fees for their services that they take out of the payments you make to them.

Debt settlement

Debt settlement companies offer to arrange settlements of your debts with creditors or debt collectors for a fee. They typically offer to pay off your debts with lump sum payments that you have to save up before a settlement. If a debt settlement company requires you to save up funds in an account, these funds still belong to you. The account must be administered by an independent third party and be under your control. You are entitled to withdraw funds held in that account at any time without penalty.

Fees

The Federal Trade Commission has adopted a rule that says you can't be charged a fee until the debt settlement company has met three requirements:

  1. A successful result must be reached. The debt settlement company must have renegotiated, settled, reduced or otherwise changed the terms of at least one of your debts.
  2. There must be an agreement between you and the creditor/debt collector. You must agree to the settlement agreement, debt management plan, or other result reached by the debt settlement company with your creditor or debt collector.
  3. You must have made a payment to the creditor. You must have made at least one payment to the creditor or debt collector as a result of the agreement negotiated by the debt settlement company.

If you are considering debt settlement, make sure you carefully read your contract so you know how fees are determined.

Warning: Beware of debt settlement companies that charge up-front fees in return for promising to settle your debts. You can't be charged a fee before they actually settle or reduce your debt. You should also be cautious of debt settlement companies that instruct or advise you to stop making payments to your creditors. If you stop making payments, you will likely damage your credit. You may face collection efforts, additional late fees, and penalty interest charges, and you might be sued. These fees and charges will cause your debts to grow larger. In this way, debt settlement may cause your total debt-load to grow, even if the debt settlement company settles one or more of your debts.

Other information to keep in mind

  • Many creditors will not negotiate with debt settlement companies. Also, many creditors and debt collectors will not negotiate how much they will settle for. Instead, they will have standard policies about how much loan principal they will forgive when you haven't made payments for a certain period of time. This means debt settlement companies usually can't get better terms than you could get by negotiating with your creditors and collectors yourself.
  • Debt settlement companies cannot guarantee the amount of money or percentage of debt that you might save by using their services. They also can't guarantee how long the process will take. Beware of companies that say otherwise.
  • Neither credit counselors nor debt settlement companies can erase all of your debts.
  • If you simply don't have enough income to pay what you owe, you may also consider filing for bankruptcy. Consult a bankruptcy attorney to learn more.
What's the difference between a credit counselor and a debt settlement or debt relief company? | Consumer Financial Protection Bureau (2024)

FAQs

What's the difference between a credit counselor and a debt settlement or debt relief company? | Consumer Financial Protection Bureau? ›

Under debt management plans credit counselors usually do not negotiate any reduction in the amounts you owe - instead, they can lower your overall monthly payment. VS. Debt settlement companies offer to arrange settlements of your debts with creditors or debt collectors for a fee.

Are debt relief and debt settlement the same thing? ›

Debt relief or settlement companies are companies that say they can renegotiate, settle, or in some way change the terms of a person's debt to a creditor or debt collector.

What is the difference between consumer proposal and credit Counselling? ›

Besides bankruptcy, a Consumer Proposal is the only method in Canada for reducing a balance owing on government debts. Credit counselling plans are severely limited in the types of debts they cover. They may help you consolidate only basic unsecured consumer debts such as credit cards, lines of credit and loans.

Is there really a debt relief program from the government? ›

Unfortunately, there is no such thing as a government-sponsored program for credit card debt relief. In fact, if you receive a solicitation that touts a government program to get you out of debt, you may want to think twice about working with that company.

Is debt settlement better than collections? ›

Debt collectors, especially debt buyers, are usually more likely to settle debt for less. So it may be better for you to discuss settlement options with collections, but be aware that debt settlement will impact your credit score. Paying in full is usually the best option, but not everyone can afford to do that.

What is the difference between credit counseling and debt settlement? ›

Credit counseling organizations are usually non-profit organizations that advise you on managing your money and debts and usually offer free educational materials and workshops. Debt settlement companies offer to arrange settlements of your debts with creditors or debt collectors for a fee.

Does debt relief program hurt your credit? ›

Your credit card accounts will be closed and, in most cases, you'll have to live without credit cards until you complete the plan. (Many people do not complete them.) Debt management plans themselves do not affect your credit scores, but closing accounts can hurt your scores.

Do creditors usually accept consumer proposal? ›

Consumer proposals are usually accepted as filed and negotiations can take place between you and your creditors with the help of your Licensed Insolvency Trustee to gain a positive vote.

What is the downside of a consumer proposal? ›

Disadvantages of a Consumer Proposal:

A proposal will usually take longer to complete than a bankruptcy. Lowering your monthly payment means longer time paying back, however, if your situation improves, you CAN pay off a proposal early. Credit rating is still affected – A Consumer Proposal DOES affect your credit.

What happens to your credit score after a consumer proposal? ›

A consumer proposal will affect your credit rating, but less drastically than a Bankruptcy. While both options make it less likely that you will be able to obtain credit a Consumer Proposal will only stay on your record for three years after your last payment.

What is the best debt relief company? ›

National Debt Relief is the best overall debt settlement company, according to our research. National Debt Relief's low-cost fee structure and referral service make it a top option for people struggling with debts. Our highest-rated debt settlement companies all charge similar fees, ranging from 15% to 25% of the debt.

How does Biden debt relief work? ›

If you received a Pell Grant in college and meet the income threshold, you will be eligible for up to $20,000 in debt relief. If you did not receive a Pell Grant in college and meet the income threshold, you will be eligible for up to $10,000 in debt relief.

What is the disadvantage of debt relief program? ›

Cons of debt settlement

Creditors are not legally required to settle for less than you owe. Stopping payments on your bills (as most debt relief companies suggest) will damage your credit score. Debt settlement companies can charge fees. If over $600 is settled, the IRS will view this debt as a taxable income.

Can I still use my credit card after debt settlement? ›

While you can still use your open credit card accounts after debt consolidation, consumers should do so with caution. If you do use your credit card after debt consolidation, be sure to pay off your balance regularly.

What is the lowest a debt collector will settle for? ›

In some cases, you may be able to settle for much less than that 48% average. Collectors holding old debts may be willing to settle for 20% or even less. The statute of limitations clock starts from the date the debt first became delinquent.

Will my credit score go up if I settle a debt? ›

Key Takeaways. Debt settlement can eliminate outstanding obligations, but it can negatively impact your credit score. Stronger credit scores may be more significantly impacted by a debt settlement. The best type of debt to settle is a single large obligation that is one to three years past due.

What is another name for debt settlement? ›

Debt settlement (also called debt reduction, debt negotiation or debt resolution) is a settlement negotiated with a debtor's unsecured creditor.

What is a debt settlement? ›

Debt settlement is when your debt is settled for less than what you currently owe with the promise that you'll pay the amount settled for in full. Sometimes known as debt relief or debt adjustment, debt settlement is usually handled by a third-party company, although you could do it by yourself.

What is considered a debt settlement? ›

Debt settlement, also called debt relief or debt adjustment, is the process of resolving outstanding debt for far less than the amount you owe by promising the lender a substantial lump-sum payment.

What's the difference between debt consolidation and debt relief programs? ›

Key Takeaways. Debt consolidation and debt settlement both help you reduce your debt load but in different ways. Debt settlement reduces your total debt owed, while debt consolidation reduces the total number of creditors that you owe.

Top Articles
Latest Posts
Article information

Author: Tish Haag

Last Updated:

Views: 5613

Rating: 4.7 / 5 (67 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Tish Haag

Birthday: 1999-11-18

Address: 30256 Tara Expressway, Kutchburgh, VT 92892-0078

Phone: +4215847628708

Job: Internal Consulting Engineer

Hobby: Roller skating, Roller skating, Kayaking, Flying, Graffiti, Ghost hunting, scrapbook

Introduction: My name is Tish Haag, I am a excited, delightful, curious, beautiful, agreeable, enchanting, fancy person who loves writing and wants to share my knowledge and understanding with you.