Robinhood Support (2024)

Crypto markets are highly volatile, and trading or holding crypto can lead to loss of your assets. Crypto is not legal tender, and is not backed by any government or covered by any government compensation scheme.

Cryptocurrency services are offered for eligible EU customers through an account with Robinhood Europe, UAB (company number 306377915), with its registered address at Mėsinių 5, LT-01133 Vilnius, Lithuania (“RHEC”). RHEC is registered according to the regulatory requirements of the Republic of Lithuania as a virtual currency exchange and virtual currency depository wallet operator. RHEC is supervised by the Lithuanian Financial Crime Investigation Service under the Ministry of the Interior of the Republic of Lithuania. RHEC is registered under the applicable Polish law as a virtual assets service provider (VASP) in the Register of Virtual Currency Activities maintained by the Director of the Tax Administration Chamber.

Robinhood, 85 Willow Road, Menlo Park, CA 94025.© 2024 Robinhood. All rights reserved.

Robinhood Support (2024)

FAQs

Robinhood Support? ›

Contact Robinhood Support immediately by emailing report@robinhood.com or by requesting a call from a live agent within the Robinhood app. Our team can take steps to protect your account and help prevent further fraudulent or unauthorized activity.

How do I contact Robinhood support? ›

Contact Robinhood Support immediately by emailing report@robinhood.com or by requesting a call from a live agent within the Robinhood app. Our team can take steps to protect your account and help prevent further fraudulent or unauthorized activity.

Is Robinhood 24/7? ›

Market hours

Traditionally, the markets are open from 9:30 AM ET-4 PM ET during regular business days (Monday-Friday, except holidays). But with extended-hours trading and the Robinhood 24 Hour Market, you can execute trades from 8 PM ET Sunday until 8 PM ET Friday, with some restrictions.

Why can't I withdraw my money from Robinhood? ›

If you're using margin investing, you'll need to maintain a Robinhood account value of at least $2,000 to meet the minimum balance requirements to borrow from within that account. To withdraw below $2,000, you'll need to disable Margin investing in Settings → Investing.

Can I do calls on Robinhood? ›

To buy a call, pick an underlying stock or ETF, select an expiration date, and choose a strike price. After you've selected a call to buy, choose a quantity, select your order type, and specify your price.

How do I regain access to my Robinhood account? ›

If you forgot your password or want to change it, select Forgot Password on the Log in page to send a password reset email to your email address on file. If you don't see this email in your inbox, check your spam folder or any other email addresses you may have.

Is Robinhood having issues today? ›

No incidents reported today. No incidents reported.

What is the 10 am rule in stock trading? ›

Some traders follow something called the "10 a.m. rule." The stock market opens for trading at 9:30 a.m., and the time between 9:30 a.m. and 10 a.m. often has significant trading volume. Traders that follow the 10 a.m. rule think a stock's price trajectory is relatively set for the day by the end of that half-hour.

What happens when you have 25,000 in Robinhood? ›

Monitor your day trades.

Even if PDT Protection is disabled, we'll still alert you before you place your 4th day trade in the 5 trading day window. If your portfolio value is above $25,000, you will not get alerts for your 2nd and 3rd day trade, even if you have PDT Protection enabled.

Is Robinhood trustworthy? ›

Robinhood is considered safe for investors. It's a member for the Securities Investor Protection Corp. (SIPC), is regulated by the SEC, and has additional financial protection per customer up to certain amounts for cash and securities.

Why is Robinhood holding my money? ›

Your money might be unavailable for a few reasons, including: One of your pending transfers was reversed because of an issue with your bank account. The money from that transfer won't be available in your spending or investing account. One of your pending transfers failed due to a one-time system error.

Can I get my money back from Robinhood? ›

To withdraw money from Robinhood to your bank account, simply follow these steps: Open the app, go to the menu, select “Transfers,” choose “Transfer to Your Bank,” enter the amount you wish to withdraw, review the details, and confirm.

What is 100 shares of stock called? ›

In stocks, a round lot is considered 100 shares or a larger number that can be evenly divided by 100. In bonds, a round lot is usually $100,000 worth. A round lot is often referred to as a normal trading unit and is contrasted with an odd lot.

What are level 3 options? ›

Level 3: Option Spreads

An options spread involves trading multiple options contracts of the same company. The strike prices and expiration dates vary depending on the trader's objective. Traders using bull spreads will purchase a long call with a lower strike price.

What are level 1 options? ›

Trading level 1 is the lowest level and it typically only permits two types of trades: a covered call sold against a long stock position in your account and a cash-secured put, which is selling a put and simultaneously setting aside enough cash to buy the stock.

What is the control number in Robinhood? ›

A control number is unique to you and allows you to access the meeting before the meeting starts. If you request to attend a meeting, we'll provide you with a control number for access if the meeting host requires one.

How do I dispute a transaction on Robinhood support? ›

You can file a dispute directly from a transaction's detail page. Select the transaction you'd like to dispute, and then select dispute. Our card processor uses the information from your report to start an investigation and reach out to the merchant.

Why is my Robinhood account restricted? ›

Your Robinhood investing account might be restricted for a number of reasons, including the following: Company control person. Bank transfer reversals. Incorrect or outdated account information.

Does Robinhood have advisors? ›

To be clear, Robinhood is not an investment adviser and does not offer financial advice, the spokesperson said. These adviser recruits will not be used to provide financial advice, rather, customer service.

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