IRS Courseware - Link & Learn Taxes (2024)

FAQs

Where can I get answers to IRS questions? ›

Call the IRS toll free at 800-829-1040 or make an appointment to visit an IRS taxpayer assistance center (TAC).

You can call 1-800-829-1040 to get answers to your federal tax questions 24 hours a day. Tax forms and instructions for current and prior years are available by calling 1-800-829-3676. You can also order free publications on a wide variety of tax topics.

Never give the auditor more information than requested. Answer only the questions asked. Provide succinct answers, and always respond honestly and briefly. If you're unsure of how to answer a question, make a note of it and offer to get back to the agent with answers.

What if I do not complete or pass both certification attempts? In this event, you can still volunteer with the VITA program. Please contact the VITA Program manager on how you can still be involved with the VITA Program.

The IRS helps taxpayers get forms and publications and answers a wide range of tax questions. The IRS can also help individuals find free tax preparation services.

The IRS can help taxpayers get forms and publications and answer a wide range of tax questions.

Contact an IRS customer service representative to correct any agency errors by calling 800-829-1040 (see telephone assistance for hours of operation).

More In Help

Use Where's My Refund, call us at 800-829-1954 (toll-free) and use the automated system, or speak with a representative by calling 800-829-1040 (see telephone assistance for hours of operation).

Getting help from Direct File customer support

If you need help while you're filing your return in Direct File, real-time live chat support from an IRS customer service representative will be available, with an option for a follow up phone call from an IRS assistor where needed.

The two groups most likely to get audited are those earning more than $10 million and taxpayers who claim the Earned Income Tax Credit, who tend to be low- or middle-income workers.

How far back can an IRS audit? ›

Generally, the IRS can include returns filed within the last three years in an audit. If we identify a substantial error, we may add additional years. We usually don't go back more than the last six years. The IRS tries to audit tax returns as soon as possible after they are filed.

Unreported income

The IRS receives copies of your W-2s and 1099s, and their systems automatically compare this data to the amounts you report on your tax return. A discrepancy, such as a 1099 that isn't reported on your return, could trigger further review.

Volunteer Standards of Conduct (short, less than 1 hour - 10 questions); Intake/Interview and Quality Review (short, less than 1 hour - 10 questions);

STUDY GUIDES are updated! ​Please see notes

Note: Remember, the tests are open book and not-timed, and you are not required to memorize anything, because you have to be able, in real life, to know how to look up information & how to ask questions.

Certificates expire at the end of the tax year and must be renewed. VITA has other optional certifications. These include certificates for Military personnel, International tax issues, Foreign Student returns, and Puerto Rico returns.

For the 2022 tax year it asks: "At any time during 2022, did you: (a) receive (as a reward, award or payment for property or services); or (b) sell, exchange, gift or otherwise dispose of a digital asset (or a financial interest in a digital asset)?"

Visit www.irs.gov/paymentplan for more information on installment agreements and online payment agreements. You can also call us at 1- 800-829-0922 to discuss your options. For information on how to obtain your current account balance or payment history, go to www.irs.gov/balancedue.

The agency can't contact third parties such as an employer or bank for information unless they give the taxpayer reasonable notice first. The same confidentiality a taxpayer has with an attorney also applies to tax professionals working with the IRS on the taxpayer's behalf.