Catalog search results with keywords Shopfirstlinebenefitscom Catalog 2023 (2024)

FAQs

What is the new name for FirstLine benefits? ›

Optum Personal Care Benefits formerly FirstLine Benefits is an over-the-counter (OTC) benefit utilized by health plans to provide their members with home delivery of essential OTC items. The Optum Personal Care app makes it easy to use and manage your OTC benefit. It keeps everything you need to shop in one place.

Shop at thousands of participating stores, including Walmart, Walgreens, CVS and Kroger, or at neighborhood stores near you. Members get credits to buy covered over-the-counter products like toothpaste, pain relief, vitamins, cough drops and more.

Fill out an order form and mail it in. ShopFirstLineBenefits.com. Download the FirstLine Benefits app on your phone or tablet. Call toll-free 1-844-368-8741, TTY 711, 8:00 a.m.–8:00 p.m. local time, 7 days a week.

The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at https://www.cvs.com/benefits. You order from a list of approved items, and it will be sent to your address.

A credit will be loaded to your UnitedHealthcare UCard® every month to help pay for healthy food, over-the-counter (OTC) products, and utility bills. Shop in-store or online to buy covered groceries, pain relievers, cold remedies and more.

The OTC benefit — a common ingredient of Medicare Advantage plans⁴ — means funds to spend at pharmacies for OTC products. It might come as an OTC card you can use at participating retail stores. With this coverage, you receive a certain dollar amount per year, per quarter or per month. (It varies by plan.)

With one card you have access to your healthy food, over-the-counter (OTC) and flex allowances, and your My CareSource Rewards^®! Your Healthy Benefits+ card is restricted to eligible items at participating retailers. You can shop online, in store and over the phone.

OTC (Over-the-Counter) Plus and OTC Card

Save on items you use every day, such as toothpaste, eye drops, aspirin, and more, when you shop at participating neighborhood stores and select online retailers, with free home-delivery options available.

Your OTC benefit card can be used online and in-store. You may use it online during checkout and save it as a payment method to your Walgreens.com account. How do I check my OTC balance to make sure I can complete my purchase?

Use your $25 a month to get items like baby wipes, allergy products, pain relief medicine and more. You can also get everyday items like laundry detergent, soap and toothbrushes.

Is toilet paper covered by an OTC card? ›

OTC items are not eligible if they are normally used for general health, are not used to treat a medical condition (e.g. lotion, shampoo (except for products used to treat dandruff), toilet paper, lip balm) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers).

You can also order by phone at 1-866-819-2516 (TTY: 711) or online at https://www.cvs.com/otchs/wellcare. You order from a list of approved OTC items, and OTC Health Solutions will mail them directly to your home address.

On January 1, 2024, our plan name will change from UnitedHealthcare Dual Complete® (PPO D- SNP) to UHC Dual Complete ME-S001 (PPO D-SNP). We will mail you a new UnitedHealthcare member ID card.

OptumRx and United Health Group are the companies that power FirstLine Benefits. The business provides OTC, grocery benefits, and Ready Sets as examples of health solutions.

United HealthCare Corporation was founded in 1977 to purchase Charter Med and create a network-based health plan for seniors. It became a publicly traded company in 1984 and changed its name to UnitedHealth Group in 1998.

UnitedHealthcare UCard makes it easy to spend your credit

Many UnitedHealthcare members can use their UCard to: Shop at thousands of participating stores, including Walmart, Walgreens, CVS and Kroger, or at neighborhood stores near you. Order online and get free home delivery on qualifying orders of $35 or more.