We’re not closing our branches
We know branches are important to our customers. So, everywhere we have a branch, we promise to still be there until at least the start of 2028.
There may be circ*mstances outside of our control that mean we have to close a branch. But we will only do this if we don’t have another workable option.
We know that our customers still value speaking face-to-face, that’s why we have the UKs biggest branch network with more branches than any other banking brand.
Investing in our branches
In our new open plan branches we’ve introduced 4 areas, each designed to give you:
